Privacy Policy
Kitcaper respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit kitcaper.com or make a purchase.
Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Device and browser information
- IP address
- Website interaction and usage information
Payment information may be processed directly by our payment service providers.
How We Use Information
We may use personal information to:
- Process and fulfill orders.
- Provide shipping and tracking information.
- Handle returns and refunds.
- Provide customer support.
- Detect and prevent fraudulent or unauthorized transactions.
- Maintain and improve our website.
- Communicate important information regarding purchases.
- Comply with legal obligations.
Service Providers
Information may be shared with service providers where reasonably necessary to operate our business, including payment processors, shipping carriers, website service providers, analytics providers, and customer support services.
These providers may process information according to their respective contractual and legal obligations.
Cookies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the shopping experience.
Browser settings may allow you to control or disable certain cookies.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including order administration, legal compliance, dispute resolution, and fraud prevention.
Your Rights
Depending on where you live, applicable privacy laws may provide rights regarding your personal information, including rights to request access, correction, deletion, or other forms of control.
Requests may be submitted to:
We may need to verify your identity before processing certain requests.
Security
We use reasonable administrative and technical measures intended to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations.
Contact Us
Kitcaper
Operated by Guangzhou Ruiquan Trading Co., Ltd.
Registered Address: Room 201, No. 1, 33 Fuhe Road, Zengcheng District, Guangzhou, China
Email: service@kitcaper.com
Phone: +86 13282030474