Shipping Policy

At Kitcaper, we work to process and deliver orders as efficiently as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has shipped, available tracking information will be sent to the email address provided during checkout.

Shipping Rates

Our current shipping rates are:

Orders from $0.00 to $39.98:
Expedited Shipping — $12.99

Orders of $39.99 or more:
Free Shipping

The applicable shipping charge will be displayed at checkout before payment is completed.

Estimated Delivery

Estimated delivery times may vary depending on the destination, carrier, local delivery conditions, customs processing, and other circumstances outside our direct control.

Customers should ensure that the shipping address entered during checkout is complete and accurate.

Tracking

When tracking information is available, customers will receive a shipping confirmation containing the relevant tracking details.

Please allow some time after shipment for tracking information to become active in the carrier's system.

Delays

Delivery estimates are not guaranteed. Severe weather, carrier disruptions, customs procedures, public holidays, or other circumstances may cause delays.

If your package appears significantly delayed, please contact us at:

Email: service@kitcaper.com
Phone: +86 13282030474